Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

1. How can I book a ride with Celia VTC?

You can book your ride directly through our website, by phone, or via the WhatsApp app. Simply provide your pick-up location, destination, and preferred time—we’ll take care of the rest.

2. What types of vehicles do you offer?

We have a fleet of premium vehicles, including Mercedes Vito and Toyota C-HR models, to ensure optimal comfort during your journeys.

3. Do you offer airport and train station transfers?

Yes, we provide transfers to all airports and train stations in the region, with punctual pick-ups and real-time tracking of your flight or train.

4. Can I book a driver for several hours?

Yes, we offer private driver hire for a set period—whether for a workday, an event, or a sightseeing tour.

5. What are your rates?

Our rates vary depending on the distance, type of service, and vehicle selected. You can get an instant quote on our website or contact us directly for more details.

6. Is it possible to change or cancel a booking?

Yes, you can modify or cancel your booking according to our service terms. Please contact us at least 24 hours in advance to make changes free of charge.

7. What payment methods do you accept?

We accept online payments by credit card, as well as cash payments directly to the driver.

8. Do you offer services for businesses?

Yes, we provide tailored transport solutions for companies, with packages and personalized services for professional travel.

9. Are your drivers professional and experienced?

All our drivers are experienced professionals, trained to deliver high-quality service with discretion and courtesy.

10. Can you organize a sightseeing tour?

Yes, we offer personalized sightseeing tours to help you discover the region’s most beautiful locations in total comfort.

If you have any other questions, feel free to contact us!